Refund policy

Non-Refundable Product Policy

Thank you for shopping at Billaur Wicks. We appreciate your business and want you to be completely satisfied with your purchase. Please read our Non-Refundable Product Policy carefully to understand our terms and conditions for non-refundable items:

  1. Non-Refundable Items:

    • All products sold at our store are non-refundable.
  2. Exchanges:

    • We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us immediately at admin@billaurwicks.com
  3. Contact Us:

    • If you have any questions about our Non-Refundable Product Policy, please contact us at Admin@billaurwicks.com.

By making a purchase from our store, you acknowledge and agree to our Non-Refundable Product Policy. We reserve the right to update, change, or modify this policy at any time without prior notice.